01Who we are
Imdady Technologies ("Imdady", "we", "us") provide cloud-based restaurant management and point-of-sale software for businesses in Saudi Arabia. Our registered address is 8786 Prince Abdulaziz Ibn Musaid St, Al Olaya, Riyadh 12611, Saudi Arabia. You can reach us at info@imdady.com.
02Information we collect
We collect information in three ways:
- Information you give us: your name, email address, phone number, restaurant or company name, and the messages you send through our contact, free-trial and referral forms (including, for referrals, the details of the restaurant you refer).
- Information collected automatically: your IP address, browser and device type, the pages you view and how you arrived at our site, collected through cookies and similar technologies.
- Information processed through our services: the business data you or your staff enter into Imdady, such as menus, orders, inventory, customers and sales records.
03How we use your information
- To respond to your enquiries and to set up and manage your free trial or subscription.
- To provide, secure, support and improve our products and website.
- To send service messages, and — where permitted — news and offers you can opt out of at any time.
- To meet our legal and regulatory obligations and to protect against fraud and misuse.
04Your business data in our products
When you use Imdady to run your restaurant, the business and customer records you enter belong to you. We process them on your behalf and only to provide the service, in line with our Terms of Service and your instructions. You are responsible for having a lawful basis to collect your own customers' information.
05Cookies and analytics
We use cookies and similar technologies, including Google Analytics, to understand how visitors use our website and to improve it. You can control or delete cookies in your browser settings; some parts of the site may work less smoothly if you block them.
06When we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run our business, such as hosting, email delivery, analytics and customer-support tools, under appropriate confidentiality obligations.
- Third-party services that you choose to connect to Imdady (for example payment or delivery integrations), only as needed for that integration.
- Authorities or advisers where the law requires it, or to protect our rights, users or the public.
- A successor, if Imdady is involved in a merger, acquisition or sale of assets — in which case we will inform you.
07Storage and transfers
We store information on secure cloud infrastructure. Our service providers may process data in locations outside Saudi Arabia; where that happens, we take steps to make sure the information remains protected as required by applicable law.
08How long we keep information
We keep personal information only for as long as needed for the purposes described here, for as long as your account is active, and as required to meet legal, tax and e-invoicing record-keeping obligations. When it is no longer needed, we delete or anonymise it.
09Security
We use reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No system is completely secure, so we also encourage you to use strong passwords and to restrict access to your Imdady account to trusted staff.
10Your rights
Subject to applicable law, including the Saudi Personal Data Protection Law, you may ask to access, correct or delete your personal information, withdraw consent you previously gave, or object to marketing messages. To make a request, email info@imdady.com. We may need to verify your identity before responding.
11Children's privacy
Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children.
12Changes to this policy
We may update this policy from time to time. If we make significant changes, we will make that clear on our website or contact you directly.
13Contact us
Questions about this policy or about how we handle your information? Email info@imdady.com or write to us at 8786 Prince Abdulaziz Ibn Musaid St, Al Olaya, Riyadh 12611, Saudi Arabia.